Service Update: All online orders being processed as normal with only slight delays to delivery times


To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • All swing tickets (if applicabe) should remain attached

 

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable

 

How soon will I get my refund?

  • Once your return is received and inspected (following a 72 hour quarantine), we will send you an email to notify you that we have received your returned item. Any exchanges will be processed at this time.
  • For refunds, these will be processed, and a credit will automatically be applied to your original method of payment, within 10 working days.